Introduction

This Cookies & Privacy Policy explains how Ram Automation (“we,” “us,” or “our”) uses cookies and similar technologies on our website (the “Website”) and how we collect, use, and disclose your personal information. This policy applies to all users of the Website.

Our Commitment to Privacy

Ram Automation is committed to protecting the privacy of our customers and website visitors. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

Cookies

We use cookies and similar technologies on the Website to improve your experience and functionality. Cookies are small text files that are stored on your device by a website when you visit it. They allow the website to recognize your device and remember information about your visit, such as your browsing preferences and shopping cart contents.

Types of Cookies We Use:

  • Essential Cookies: These cookies are strictly necessary for the operation of the Website. They enable features like shopping carts and online payments.
  • Functionality Cookies: These cookies improve your experience by remembering your preferences, such as your language or region.
  • Analytics Cookies: These cookies collect information about how you use the Website, such as the pages you visit and the links you click. This information is used to improve the Website’s performance and user experience.
  • Advertising Cookies: These cookies may be used to deliver targeted advertising based on your browsing history and interests.

Your Cookie Preferences

You can control how cookies are used on your device by adjusting your browser settings. Most browsers allow you to block cookies altogether, delete existing cookies, or be notified before a cookie is stored. Please refer to your browser’s documentation for detailed instructions.

Opting Out of Cookies

While disabling cookies will not prevent you from using the Website, it may limit your ability to use certain features and functionalities.

Personal Information

We collect personal information from you when you use the Website, such as:

  • Information you provide when placing an order, including your name, billing and delivery address, email address, and phone number.
  • Information you provide when creating an account, such as your username and password.
  • Information collected when you contact us, such as your name, email address, and the nature of your inquiry.

How We Use Your Personal Information

We use your personal information to:

  • Process your orders and deliver your purchases.
  • Manage your account and provide customer service.
  • Send you marketing communications (with your consent).
  • Improve the Website and our services.
  • Comply with legal and regulatory requirements.

We will not share your personal information with third parties without your consent, except:

  • To service providers who help us operate the Website and fulfill your orders.
  • To comply with legal or regulatory requirements.
  • In the event of a business transaction, such as a merger or acquisition.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights

Under the UK GDPR, you have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to rectification of inaccurate personal information.
  • The right to erasure of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to object to the processing of your personal information.
  • The right to data portability.

If you wish to exercise any of these rights, please contact us using the information below.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

WooCommerce

Our online store is built using WooCommerce, a popular eCommerce platform. WooCommerce stores user data such as billing and shipping addresses in order to process orders. You can find their privacy policy here: https://woo.com/document/marketplace-privacy/

Changes to this Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on the Website.

Contact Us

If you have any questions about this policy or our privacy practices, please contact us at: